Suzuki finishes 2021 on a high

Despite very challenging market conditions in the industry, Suzuki GB finishes the year with some very good accolades and strong sales results too. Suzuki is also one of very few brands that can offer 100 per cent Hybrid as standard across its passenger car range which comprises of Ignis, Swift, Vitara, S-Cross, Swace and Across (PHEV) models.

The good news began back in the Summer with Suzuki customers again voting the brand as the best in the Automotive industry in the UK CSI (Customer Satisfaction Index). The index ranks over 260 organisations across all the customer serving industries and Suzuki was third overall, just behind First Direct and John Lewis.

Suzuki owners praised the friendliness and efficiency of their dealers whether they were buying a new car, booking in for a service or just buying a replacement bulb, the consistency of good customer service is always there and helps emphasise why so many customers remain loyal to the brand.

Most recently, the results of the 2022 What Car? Reliability Survey were announced in which readers report on their car ownership experience from six up to 15 years old. Of the 27 car brands measured, Suzuki is at the top of the brand league table with a score of 97.0 per cent.

Owners praised Suzuki for having very few faults to report in their ownership as well as being inexpensive to repair. The Vitara recorded no faults at all from owners and was one of only three cars measured to score 100 per cent in the survey.

Suzuki’s latest introduction to the range is the new S-Cross Hybrid model that goes on sale in January in the UK and Republic of Ireland. S-Cross now has an even higher safety and standard equipment specification than before and is also available with ALLGRIP Select 4WD technology.

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