Zap-Map reveals the UK’s best and worst rated EV charging networks

Zap-Map, the UK’s leading charge point mapping service, has released its annual public charging network satisfaction rankings, with Fastned and MFG EV Power – two ultra-rapid charging networks providing reliable charging hubs – coming in joint first place.

Now in its fifth year, the league table comes from Zap-Map’s annual EV charging survey conducted in September 2022. The survey, which is the most established and comprehensive survey of EV drivers in the UK, saw record responses from more than 4,300 EV drivers.

This year, Zap-Map is again awarding a Best EV Charging Network accreditation to the top scorers, with the others in the top five also receiving an ‘EV Driver Recommended’ title.

As part of the survey, respondents rated their overall satisfaction for the networks they use regularly, which is then used to rank each network out of a maximum of five stars. They also rated their level of satisfaction with the networks in five key areas: reliability, ease of use, customer support, value for money, and payment options.

In joint-first place overall this year are two ultra-rapid networks, Fastned and MFG EV Power. The two networks – which both provide hubs with multiple chargers each location – scored particularly highly for reliability and ease of use, and they both secure the ‘Best EV Charging Network’ badge.

Taking third place this year is rapid network InstaVolt, while Connected Kerb and Osprey come in joint fourth – meaning all three networks earn the ‘EV Driver Recommended’ title.